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Jesse Fountain

Student

Plattsburgh, NY

jesse.p.fountain@gmail.com

(518)-569-4008


About

Greetings! My name is Jesse Fountain. I am a highly motivated individual looking for opportunities to put what I’ve learned to use in a professional-level Information Technology environment.

Highlights

Hardware/Software installation

Applications troubleshooting

Extensive Windows experience

Technical writing experience

Strong communicator

Excellent time manager

Diligent and detail-oriented


Proficiencies

Platforms

  • Windows 7/8/10
  • Mac OS X
  • Linux (Debian, Mint, Kali)

Languages

  • Python
  • HTML
  • C/C++
  • Ruby


Education

State University of New York at Plattsburgh
2016-2018

Bachelors Degree in Computer Science

Minor in Information Technology


Clinton Community College
2013 - 2015

Associates Degree in Computer Technology


Beekmantown High School
2010 - 2013

Advanced Regents Diploma


Certifications

Google IT Support Professional Certificate
2018

Extensive course designed to teach and reinforce key ideas and skills in an IT support profession

Skills include:

  • Technical Support Fundamentals
  • Computer Networking
  • Operating Systems
  • System Administration
  • IT Infrastructure
  • IT Security

View Certificate Here


Work Experience

Dunkin Donuts
July 2013 - Current

Shift Leader

Responsibilities include:

  • Managing team to ensure shift work is completely correctly and promptly.
  • Monitoring product amounts and stock levels to ensure smooth operation of day to day activities.
  • Working to promote healthy relationships between customers and crew members.
  • Establish protocols to provide a safe, secure, and enjoyable working enviroment.