Jesse Fountain
Student
Plattsburgh, NY
jesse.p.fountain@gmail.com
(518)-569-4008
About
Greetings! My name is Jesse Fountain. I am a highly motivated individual looking for opportunities to put what I’ve learned to use in a professional-level Information Technology environment.
Highlights
Hardware/Software installation
Applications troubleshooting
Extensive Windows experience
Technical writing experience
Strong communicator
Excellent time manager
Diligent and detail-oriented
Proficiencies
Platforms
- Windows 7/8/10
- Mac OS X
- Linux (Debian, Mint, Kali)
Languages
- Python
- HTML
- C/C++
- Ruby
Education
State University of New York at Plattsburgh
2016-2018
Bachelors Degree in Computer Science
Minor in Information Technology
Clinton Community College
2013 - 2015
Associates Degree in Computer Technology
Beekmantown High School
2010 - 2013
Advanced Regents Diploma
Certifications
Google IT Support Professional Certificate
2018
Extensive course designed to teach and reinforce key ideas and skills in an IT support profession
Skills include:
- Technical Support Fundamentals
- Computer Networking
- Operating Systems
- System Administration
- IT Infrastructure
- IT Security
Work Experience
Dunkin Donuts
July 2013 - Current
Shift Leader
Responsibilities include:
- Managing team to ensure shift work is completely correctly and promptly.
- Monitoring product amounts and stock levels to ensure smooth operation of day to day activities.
- Working to promote healthy relationships between customers and crew members.
- Establish protocols to provide a safe, secure, and enjoyable working enviroment.